How do i pay for store subscription?

You can pay for your store subscription online using a credit/debit card or bank transfer. Simply visit the pricing page to get started.

Can i connect a domain to my store?

Yes, you can easily connect a domain to your store. Simply visit the pricing page and choose the plan that allows you to connect a domain. It's quick and convenient!

Can i create more than one store?

Yes, you can create multiple stores. With the free version, you can create up to 3 stores. If you upgrade to the business or premium plan, you can create an unlimited number of stores.

Can i get a custom store design for my business?

Yes, you can have a custom store design for your business. The premium plan includes this option. For more information, please visit the help desk or speak with a customer representative.

How do i recieve payment when a customer buys from my store?

When a customer makes a purchase from your store, you will receive payment through the payment method you have integrated. Most payments are processed and received immediately. For more information, you can check out our blog post on payment methods.

Do you handle delivery?

Yes, we handle delivery. We have the best logistics available to ensure reliable and efficient delivery of your products. We believe that reliable logistics is an essential part of a successful ecommerce business.

How do i change my sales currency?

To change your sales currency, simply go to your account dashboard and navigate to the website settings. From there, you can select the currency you'd like to use. For more information, you can follow the link provided.

How do i change my store theme?

To change your store theme, simply go to the "themes" tab on your account dashboard. From there, you can browse and select the theme you'd like to use for your store.

How do i add my whatsapp number to my store?

To add your WhatsApp number to your store, simply go to the settings page on your account dashboard and input your number in the designated field. Alternatively, you can also input your WhatsApp number during the account creation process. It's easy and quick to do!

Do you charge me on every sales i make?

No, iReserve does not charge you on sales. The store is entirely yours and you keep all the profits from your sales. You don't have to worry about any additional fees or charges on your sales.

How reliable is this platform?

Our platform is 100% safe and secure. We take the protection of your data very seriously and have implemented measures to ensure its security. To learn more about how we handle your data, you can read our privacy policy.

How secured is the payment gateway?

Our payment gateway is very secure as we use a reliable payment host. We take the security of our payment process seriously and have implemented measures to ensure the safety of your transactions.

Can i recieve payment in dollars?

Yes, you can receive payment in dollars depending on your country and chosen payment host. We have integrated a variety of payment hosts to make it easy for you to receive payment, such as PayPal. Simply select the payment host that best fits your needs and you will be able to receive payment in dollars.

Which payment systems are available?

We offer a variety of payment systems for your convenience, including Paystack, Flutterwave, bank transfer, PayPal, Mastercard, Verve, and Visa. These options allow you to choose the payment system that best fits your needs and preferences.

How does the bank transfer payment option work?

The bank transfer payment option is easy and fast. Customers simply send money to the provided bank details, and vendors receive a receipt via WhatsApp for confirmation. Once the receipt is received and the order is confirmed, it is processed for delivery.

Are they any other charges after i have paid for my store subscription?

No, there are no additional or hidden charges after you have paid for your store subscription. You can use our platform and all its features without worrying about any additional fees.

How do i get people to vist my store?

To get people to visit your store, you need to focus on promoting your business and increasing your online presence. This can be done through various methods, such as running promotions and advertising your store. We also have an in-app promotional platform that you can use to boost your store's visibility. These efforts will help attract potential buyers and increase traffic to your store.

Can i setup advert on facebook or social media sites using my store link?

Yes, you can set up an advert on Facebook or other social media sites using your store link. This can help increase visibility for your store and attract potential customers.

Is my store vissible on google search?

Yes, your store is visible on Google search. We have ensured that your store is easily discoverable on Google so that potential customers can find it easily.

Can i use google analytics on my store?

Yes, you can use Google Analytics on your store. We have provided a way for you to easily integrate Google Analytics on your website. You can find a video on how to do this by clicking this link.

How do i setup facebook pixel and google pixel on my store?

To set up Facebook or Google Pixel, which can be helpful for your ads, go to your dashboard and find the "header code" section at the bottom of the settings page. Insert your pixel code there. If you need additional assistance, you can refer to this video on YouTube for guidance.

How many products can i list on my store?

The number of products you can list on your store depends on your subscription plan. For more information, you can visit the payment page

Can i offer disscounts and free coupon on my store?

Yes, your store has the ability to offer discounts and free coupons to your customers.

How do i check the number of store visits to my store?

To check the number of store visits, go to your store dashboard.

How do i get my sales analysis?

To get your sales analysis, you can check your store dashboard or request a specific time period. You will also receive weekly and monthly summaries of your sales by email.

Can my customers make transfers straight to my bank account?

Yes, your customers can make straight transfers to your bank account if you choose this payment method on your dashboard. They will also send you a request to confirm the successful transaction.

Do you have trainig videos on how i can setup my store properly?

Yes, we have training videos available to help you set up your store properly. These videos provide step-by-step instructions and tips to ensure that you can set up your store efficiently and effectively.

How do i recieve payments in other currencies?

To receive payments in other currencies, you need to be located in a region where those currencies are used. If you want to receive payments from customers using other currencies, you can do so by selecting a payment method that supports multiple currencies. Check out our payment options to find one that meets your needs.

Can iReserve help me take payment?

Yes, iReserve can help you process payments on your store if you don't want to use other payment methods. Our payout duration is three working days. You can read more about it on our blog.

Does iReserve store have a follow up messaging system?

Yes, iReserve has a follow-up messaging system in place to help you easily handle sales and keep track of customer communications. You can choose from fully automated or semi-automated options to suit your needs. This feature is available to all store owners on iReserve, and can be accessed through your store dashboard.

Is there a limit to the mumber of mails i can send out from my dashboard in a day?

Yes, there are limits to the number of emails you can send from your dashboard in a day. These limits are in place to ensure that our service remains reliable for all users. Please refer to our blog for more information on email sending limits.

Can my customers message me through my website?

Yes, your customers can message you through your website

Is iResere for african businesses alone?

No, iReserve is not just for African businesses. We have customers from various countries around the world, including the US and Canada, using our platform to run their businesses.

Can i take bookings from my store?

Yes, you can take bookings through your store.

What can i sell on iReserve?

You can sell a wide range of products and services on iReserve. If you are offering a service, you may need to get a personalized domain in order to sell it through your iReserve store.

How do i setup my paystack key?

To set up your Paystack key, you will need to follow these steps:

• Sign up for a Paystack account and follow the prompts to set up your account.
• Navigate to the "Settings" tab on your Paystack dashboard and select "API Keys" from the left-hand menu.
• Generate a new API key and copy the key from the provided field.
• In your iReserve store, go to the "Payment Methods" tab on your account dashboard and select "Paystack" as your preferred payment method.
• Paste the API key you copied from your Paystack account into the required field and save the changes.

You can also refer to Paystack's documentation or seek assistance from their customer support team if you have any issues setting up your API key.

Can i advertise my store on iReserve?

Is iReserve FREE to use?

How do i know when a customer makes an order?

How do i pay for my store subscription?